864.991.7449       MercyVerityCandles@gmail.com

 

                                                                        CARE INSTRUCTIONS... 

Each time a candle is lit, make sure that it is lit long enough to create an even burn pool ~ melted wax should cover the entire surface of the candle. If you don't let it burn long enough to do so, you will have the dreaded "tunneling."   Bummer.

After you extinguish your candle, let it cool completely and then trim that wick! Keeping the wick trimmed at about 1/4"  - 1/2"inch ensures that your candle will burn efficiently. (Before lighting again, I actually turn the candle sideways and pinch or trim the wick - making the sure the trimmed part doesn't fall in the candle.)

Then light it again + enjoy!

And in case you haven't read enough rules...  be smart about where you burn your candle.  Keep it away from flammable objects, curtains and your toddler.  NEVER leave a burning candle unattended.  Seriously people - use your head.  

                                                                                 FAQs...

WHAT MAKES MVC CANDLES DIFFERENT?

 

Since the beginning in 2009, I've been making high-quality candles that are easy on our environment + your budget, choosing + blending scents that I love and making them into candles that elevate your everyday. The result is luxury fragrance you can feel good about. 

 

WHAT INGREDIENTS DO YOU USE?

 

My ingredients are thoughtfully sourced to create safe, sustainable products that are phthalate-free, cruelty-free and are free of animal by-products.  100% soy wax is FDA approved, Kosher certified and grown in the USA. Cotton wicks. My classic line contains a fine fragrance oil blend that consists of natural and man-made materials.  Most of these blends come infused with essential oils (EOs) for that extra oomph.  I generally add more EOs from iVIVA - a local company - owned by the lovely Katie.  She carefully handpicks EOs from around the world and has a working relationship with all owners of the farms from which she sources.   Her EOs are uncut, undiluted.

My 'Essential Oils Only' line contains a natural binder + pure essential oils, creating a most lovely therapeutic candle. 

 

WHY DO YOU USE SYNTHETIC FRAGRANCES? 

Great question! I use a premium blend of man-made/natural fragrances in my Classic line, as they 1) allow me to create more complex scent profiles for a bigger variety of fragrances; 2) are more sustainable to produce; and, 3) allow me to offer my candles at affordable price points. 

If you’d prefer an all-natural product, my Essential Oils Only line is the perfect choice for you. 

HOW FRAGRANT ARE YOUR CANDLES?

 

My candles are created to elevate your everyday space, some having a softer scent throw while others might be a tad more powerful.  Always spectacular. Or so I've heard.

                                                                    SHIPPING/RETURNS... 

DOMESTIC SHIPPING (lower 48)

 

I ship domestic retail orders 1 to 5 business days after an order is placed. Priority Mail (USPS) is typically delivered within 2 to 3 business days while UPS usually takes 2 to 5 business days.


INTERNATIONAL SHIPPING 

 

Not part of the free shipping, but contact me for an estimate PRIOR to placing an order. 


REFUNDS + EXCHANGES

 

I carefully inspect all candles before being shipped. Due to the nature of my products, used candles cannot be returned or refunded. However, I will replace or refund products damaged during shipment if photographic proof of damage is submitted to Mercy Verity Candles within 7 days of delivery.
 

You may also exchange your product for another candle of the same size + price within 14 days of purchase. The buyer is responsible for shipping cost on all return items.
 

In the event the package is damaged during shipping, you may return your unused candle(s) for a full refund of your purchase price within 14 days of delivery. Please contact us at mercyveritycandles@gmail.com for further details.

 
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